To place an order, please complete our online order-form. We accept the following as suitable payment methods:

Credit Cards-   (Mastercard, Visa & UK-issued Maestro)

Cheque - in Pound Sterling funds only.

Wire Transfer - bank to bank

 

It is the customer's responsibility to assume all wire transfer charges.

Payment is due within 7 days following confirmation of sale.

If sending a check, or banker's draft, please send (and make payable to HeavenofGowns.com)-

 

 

HeavenofGowns.com

attn: Alexandra Sareh

Tavern House

Kingstone, Hereford

HR2 9HQ / England

 

CREDIT CARD PAYMENTS-

 

This is our prefered method for payment, we accept credit card directly and do not use an online 'checkout' system.

Items will only be sent to the credit card's billing address.

A receipt shall be included with the purchase stating the gateway transaction #, etc.

To pay via credit card- you may e-mail us the card details in 2-3 seperate e-mails (for security) or telephone us on +44 (0) 7780-996-634. Please advise the full credit card number, expiration date, start date (if applicable), card type, billing address, full name on the card, CCV number (last 3-4 digits on the back of the card), and issue number (if applicable).

*There is NO additional fee or "tax" charged for clients wishing to pay by credit card.

Shipping costs are additional to the listed price of the item, with the exception of the item's quoted price in GBP—this price includes standard shipping & VAT to UK recipients. Shipping arrangements (method of carriage, insurance, declarations, etc.) will be discussed and agreed with the client directly.

Our Location & Contact Details -

HeavenofGowns.com's office is located in west England. The sole director is Alexandra M. Sareh.

 

Please don't hesitate to contact us with any questions, orders, or requests. We can be reached by emailing info@heavenofgowns.com (please place the phrase "HeavenofGowns Enquiry" in the subject line, so that your e-mail does not go into our spam folders), or telephoning our office number: [country code] +44 (0)7780-996-634. If dialing from outside the U.K. do not dial the 1st "0" in the number.

And our postal address is:

 

office:

Tavern House attn: HeavenofGowns.com OR Alexandra Sareh Kingstone, Hereford HR2 9HQ / England tel- +44 (0) 7780-996-634

We offer a very long-term layaway plan! The terms are below:

 

 

TERMS / CONDITIONS-

 

Any item over £150 is available to be purchased by layaway.

The number of allowed months for a layaway, ranges from 3 - 6 months.
A customer will be provided a layaway schedule upon the agreement to purchase. It shall be the customers responsibility to refer to this and make their payments accordingly.
Should the customer not continue with their layaway payments, they will forfeit the amounts previously paid.
The first layaway payment is due within 7 days after the agreement to purchase.

Customers may have up to three items purchased on layaway, at one time.

*Also, please understand that if the customer purchases more than one item at once- and wishes to have them all on a layaway, their combined total, shall act as the amount which determines how many months will be alloted for the layaway- this means if the combined total is over £4,000, then automatically they shall be allowed the next, higher number of months to pay off- as below.

 

 

Items priced between £150 - £1000, the customer may have up to three months to pay off the entire total balance.

Items priced between £1000 - £2500, the customer may have up to four months to pay off the entire total balance.

Items priced between £2500 & Above- the customer may have up to six months to pay off the entire total balance.

 

 

 

We try best to accurately describe all of our items, returns are accepted if certain conditions are met. Please see our return policy page for more details. If you have any queries about any item, PLEASE e-mail us to enquire. We are happy to answer all enquiries, great or small, and strive to allow for an easy transaction!

If you would like to receive an e-mail notification of when we have added new items to our online store/site, please click here or send us an e-mail to info@heavenofgowns.com and place the phrase "Updates" in the subject line or body & advise your e-mail address for correspondence. Updates are made at least once a month to most categories.

 

IN-PERSON VIEWING -

Always welcomed! To make an appointment to view any of our items, please click here for more details.

PURCHASING & CONSIGNMENTS -

 

We're always seeking consignments of fine items! Please see our consign page for more info.